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| About Us Speed 'n' Spares Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@speednspares.co.uk. Our Contact details: Speed 'n' Spares Limited Unit 27D, Skelton Industrial Estate, Skelton, Teesside, TS12 2TJ Email: sales@speednspares.co.uk VAT number 803977606 |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Mastercard and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
| Shipping And Handling We charge shipping based on weight starting from £1.18. We are always endeavouring to source cheaper and more efficient ways to ship our quality products to our customers. Currently we are only calculating shipping to UK destinations automatically. If you need any items shipping elsewhere please contact us for a quote. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you within 14 days . International orders are generally received in under 21 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We will not process payment for your item until it is ready for shipment. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your complete customer satisfaction. Please feel free to contact us if you are not happy with our goods or services and we will try our utmost to rectify the issue. |
| Reaching Us If you need to reach us, please email us on sales@speednspares.co.uk, alternatively, you can call on 01287 654 683 (International +44 1287 654 683 or write to us at Speed 'n' Spares Limited, Unit 27D, Skelton Industrial Estate, Skelton, Teesside, TS12 2LQ, United Kingdom. |
| Privacy Policy Speed 'n' Spares limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy Any item being returned, other than faulty goods, will be subject to a postage charge. Faulty Item: Please contact us to discuss prior to return. Missing or Incorrect Item received: Please contact us on 01287 654 683 within 3 days of receiving the order. Damaged Item: Please contact us on 01287 654 683 within 24 hours of receiving the order. When returning items ensure all items are adequately packaged (preferably in the original packaging). The company takes no responsibility for any damage to items that are not packaged adequately and damaged in transit.. Please ensure that you enclose: Your returns number (Order Number) Details of why you are returning the items When parcels are delivered inspect them immediately for damage and if they are damaged do not accept delivery of the item. |